Unit 9a Book
Start by going through the book. It will guide you through the unit material step by step.
5. Making Suggestions and Proposals
When offering solutions to the client, the sales manager made some suggestions and proposals. The art of making suggestions and proposals is not only important within a service provider-client relationship, but is also useful when trying to come up with a solution to a problem, for example, during official company meetings. There is a difference in context and the level of formality between a suggestion and proposal. A proposal is usually more formal and is used mainly in business meetings, legislature, and by political entities. First, read about suggestions and proposals in this document and then practise making suggestions here and making proposals here.