Abschnittsübersicht

  • Getting through
    Apology

    It is always helpful to know how to make phone calls in English effectively. In this unit, you will learn some phrases for making successful phone calls. You will try to make notes when receiving some information on the phone. You will also apologize on the phone.

    After this unit you should be able to:

    • make and answer a phone call,
    • take notes
    • apologize on the phone