Tasks and Dates

This unit consists of two tasks. You will learn and practice how to get through with your phone call and your learn how to apologize on the phone.

First go through the list of phrases and learn those you do not know or do not remember. Then go to the Telephone Quiz and match each phrase with the correct heading. Then listen to some extracts of the phone call and complete the missing words the Getting Through Quiz.

After that look at the symbols and learn how to read them. You can test your knowledge in the Symbols Quiz. Listen to the quiz and go through the phrases for making apologies on the phone.

To complete this unit you should go thought all activities. Contribute to all forums at least once. Go thought the quizzes.