Week Three
Abschlussbedingungen
Information about week three.
Tasks and Dates
Activity Five
1. In this activity you will practice words and phrases used when complaining. First study the expressions below:
Complaining – explaining problems
Remember:
The verbs seem, appear, sound and look will make your statement more polite. These verbs are used to give negative information politely.
The printer does not seem to work.
It appears to be cracked.
It looks like the software is outdated.
It sounds as if the oil filter might be causing the problem.
2. Now make the complaints more polite. Publish your sentence in Forum 3.5 - Sentences.
1) The battery you sent is flat. (seem)
2) We received the wrong software with our new CNC machine. (looks like)
3) The wrong address is on your invoice. (appear)
4) You have just bought a new helmet. It is cracked. (looks like)
5) One of the lathes you have ordered has not arrived. (don´t seem)
6) The cartridge you received can´t be used for your printers. (appear)
Complaining – explaining problems
Remember:
The verbs seem, appear, sound and look will make your statement more polite. These verbs are used to give negative information politely.
The printer does not seem to work.
It appears to be cracked.
It looks like the software is outdated.
It sounds as if the oil filter might be causing the problem.
2. Now make the complaints more polite. Publish your sentence in Forum 3.5 - Sentences.
1) The battery you sent is flat. (seem)
2) We received the wrong software with our new CNC machine. (looks like)
3) The wrong address is on your invoice. (appear)
4) You have just bought a new helmet. It is cracked. (looks like)
5) One of the lathes you have ordered has not arrived. (don´t seem)
6) The cartridge you received can´t be used for your printers. (appear)