Week Four
Abschlussbedingungen
Information about week four.
Tasks and Dates
Activity Four
Letters of complaint usually include five stages:
background / problem / solution / warning / closing
Can you identify the stages in the letter from QUIZ 4.2 and 4.3? Go to QUIZ 4.4 - Stages of a letter and try it.
When you finish go to QUIZ 4.5, study the phrases and match them with the five stages of a letter of complaint.
background / problem / solution / warning / closing
Can you identify the stages in the letter from QUIZ 4.2 and 4.3? Go to QUIZ 4.4 - Stages of a letter and try it.
When you finish go to QUIZ 4.5, study the phrases and match them with the five stages of a letter of complaint.