Before moving to the next unit, take some time to think about challenges in the role of a moderator, reflecting on the questions below. Draw upon your personal experience in group discussions or consider the challenges faced in a hypothetical post-conflict moderation scenario.

When did you last see a quiet person pushed out of a discussion, and how did you—or could you—help them speak up?

How do you personally react when a conversation gets heated, and what helps you stay calm?

Have you ever felt a meeting was just "for show"? What made it feel unhelpful or fake?

When people in a meeting are uninformed, how does it slow down or derail the decision-making process?

Briefly write down your insights on the four points (5 min.)