Section outline

  • This section replaces the most common account of conflict, that it is a clash between personalities, with one that reads conflict as a situation organised by power.

    By the end of it you will be able to

    • identify how power, hierarchy and inequality shape a conflict,
    • distinguish its interpersonal, institutional and structural levels,
    • apply three questions to any situation: who set its terms, who carries the cost of disagreement, and what is being treated as normal.

    The section has three parts: a fifteen-minute video lecture, a ten-minute reading on hierarchy, norms and institutional authority, and a twenty-minute individual task in which you apply the three questions to one scenario. Allow forty-five minutes in total. The task is typed into a text box in Moodle and needs no preparation.