Choose one of the four contexts.

Write a reflection (approximately 250 words) addressing the following questions.

  1. What communication challenge was presented?
  2. Which mediation strategies were used?
  3. Which CEFR mediation descriptors best describe the interaction?
  4. Why were these strategies effective?
  5. How could you apply these strategies in your own academic, professional, or personal context?

This reflection invited you to connect mediation theory with practice by analysing a communication challenge, identifying relevant strategies, and relating them to the CEFR mediation descriptors.

A strong reflection should go beyond describing what happened. It should explain why particular mediation strategies were appropriate and effective and show how they could be transferred to other contexts.

As you review your response, consider: Have I clearly linked the communication challenge, the mediation strategies, and the relevant CEFR descriptors? Have I explained how I could apply these strategies in my own interactions?