Activity 4.2 -Professional Mediation
Completion requirements
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Illustration by Afieq Abdillah on Unsplash
1.
Watch: Why Good Leaders Make You Feel Safe (TED Talk)
Activity
While watching, answer:
- What communication challenge is presented?
- How does the speaker establish credibility?
- Which examples support the main message?
Reflection
Which mediation strategies are evident?
- Clarifying ideas
- Building trust
- Encouraging collaboration
- Facilitating participation
Suggested answer
The speaker combines storytelling with practical examples, helping the audience relate abstract leadership concepts to real workplace situations.