Although our focus in the first chapter was on avoiding stereotypes and othering, we must not forget that there are, in fact, differences between cultures and that they may be the reason for communication issues. People’s upbringing, their values and the rules that their culture has taught them, influence the way they communicate with each other. Therefore, when communicating with people from a different culture than your own, asking yourself ethnographic questions can help navigating the situation. These ethnographic questions can include but are not limited to:

What is going on in this situation?

What are the rules for how to behave?